Terms & Conditions

Last Updated: January 15, 2025

1. Introduction

Welcome to The Other ("we," "our," or "us"), owned and published by Pink Lion Media, LLC. These Terms and Conditions govern your use of theothermagazine.com (the "Website"), our digital publications, newsletters, and related services (collectively, the "Services"). By accessing or using our Services, you agree to be bound by these Terms and Conditions.

2. Age Restriction

You must be 21 years or older to access our Website and Services. By using our Services, you represent and warrant that you are at least 21 years old.

3. Content and Copyright

All content published on our Website and in our magazine, including but not limited to text, graphics, logos, images, audio clips, digital downloads, and data compilations, is the property of Pink Lion Media, LLC or its content suppliers and is protected by United States and international copyright laws.

4. User Accounts

When creating an account, you must provide accurate and complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

5. Prohibited Activities

You agree not to:

• Use our Services for any illegal purpose
• Attempt to gain unauthorized access to our systems
• Upload or transmit malicious code
• Impersonate any person or entity
• Collect user information without consent

6. Third-Party Links

Our Services may contain links to third-party websites. We are not responsible for the content or practices of these websites.

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Privacy Policy

Last Updated: January 15, 2025

1. Information We Collect

Personal Information

• Name and contact information
• Billing and shipping addresses
• Payment information
• Email address
• Age verification information

Automatically Collected Information

• IP address
• Browser type
• Device information
• Cookies and usage data

2. How We Use Your Information

We use collected information to:

• Process your subscriptions and orders
• Send newsletters and updates
• Improve our Services
• Communicate about events and promotions
• Analyze website usage
• Comply with legal obligations

3. Information Sharing

We do not sell your personal information. We may share information with:

• Service providers who assist in our operations
• Legal authorities when required by law
• Business partners with your consent

4. Data Security

We implement appropriate security measures to protect your information. However, no internet transmission is completely secure.

5. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate data
• Request deletion of your data
• Opt-out of marketing communications

Shipping Policy

Last Updated: January 15, 2025

1. Print Magazine Delivery

• Print issues are shipped via USPS First Class Mail
• Delivery within NYC/Hudson Valley: 2-3 business days
• Other US locations: 5-7 business days
• International shipping not available at this time

2. Shipping Costs

• Free shipping for annual subscribers within NYC/Hudson Valley
• Standard shipping rates apply for single issues
• Additional shipping fees for expedited delivery

3. Tracking

• Tracking numbers provided for all shipments
• Email notification when order ships

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Returns & Refunds

Last Updated: January 15, 2025

1. Digital Products

• Digital subscriptions and single issues are non-refundable
• Technical issues will be addressed through our customer service

2. Print Magazine

• Damaged or incorrect items: Full refund or replacement
• Must report issues within 7 days of receipt
• Return shipping costs covered for damaged items

3. Event Tickets

• Refundable up to 72 hours before event
• 15% processing fee for refunds
• Transferable to another person or future event

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Subscription Policy

Last Updated: January 15, 2025

1. Subscription Options

• Annual Print + Digital: 4 print issues + full digital access
• Digital Only: Full access to digital content and archive
• Premium: Print + Digital + exclusive event access

2. Auto-Renewal

• Subscriptions automatically renew at the end of each term
• Renewal notice sent 30 days before renewal date
• Payment processed using stored payment method

3. Cancellation

• Cancel auto-renewal anytime through account settings
• No refunds for current subscription period
• Digital access continues until end of paid period
• Email support@pinklionmedia.com for assistance

4. Rate Changes

• Subscription rates subject to change
• Existing subscribers notified 60 days before rate change
• Rate changes apply at next renewal date

5. Digital Access

• Immediate access upon subscription confirmation
• Multiple device access allowed
• Sharing account credentials prohibited

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